Gucci Straw Ophidia Tote

We offer a 5-day exchange policy from the date of purchase or delivery.

Items may be returned for store credit or exchanged for another item of your choice.
    •    In-store purchases: The 5-day window begins at the time of purchase.
    •    Online orders: The 5-day window begins once your item has been delivered.

All items must be returned in the same condition as received.

Yes, every item we sell is 100% authentic, guaranteed.

Each piece goes through a thorough authentication process using industry-leading technology and expert review. We proudly use Entrupy authentication and provide a certificate of authenticity with eligible items for added peace of mind.

We aim to ship all orders within 2–3 business days.

All items are in stock and on hand at our boutique in Clearwater, Florida, so your order is processed and shipped directly from us, never third-party.

Once your order has shipped, you’ll receive tracking information so you can follow it every step of the way. Each item is carefully packaged to ensure it arrives safely and beautifully.

Yes, we offer free local pickup at our boutique in Clearwater, Florida.

Simply select the local pickup option at checkout, and we’ll notify you as soon as your order is ready. Most orders are ready within 24 hours.

Yes! We offer flexible payment options at checkout, including Shop Pay Installments, so you can split your purchase into smaller, more manageable payments.

This allows you to secure the item you love now and pay over time, making luxury more accessible and convenient.

Many of our pieces are one-of-a-kind, so once an item sells, it’s gone.

We often carry only one of each style, and popular items can sell quickly, especially during new arrivals and live sales. If you love something, we recommend securing it while it’s available.

Absolutely! We’re happy to provide additional photos or videos upon request.

Simply reach out to us on Instagram or contact our team, and we’ll send over detailed views so you can feel completely confident before purchasing.

We want you to feel just as comfortable shopping online as you would in-store.

Some items may include original packaging such as dust bags or boxes, while others may not.

Any included accessories will always be noted in the product description.

We carefully price each item based on current market value, condition, and demand, so you’re always getting a fair and competitive price.

Because all of our pieces are pre-owned luxury, you’re often able to purchase items at a significant savings compared to retail.